🔒 Privacy Policy

Effective Date October 08, 2025
Last Updated October 08, 2025

1. Introduction

This Privacy Policy describes how Crypto Cashback collects, uses, and protects your information when you use our services at https://cryptoback.club ("Service").

By using our Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Personal Information

We collect information you provide directly to us:

Account Information: Name, email address, password, phone number
Identity Verification: Government ID, proof of address, selfie photos
Financial Information: Cryptocurrency wallet addresses, transaction history
Communication Data: Support tickets, emails, chat messages

Casino Activity Data

Gaming Activity:
Deposit and withdrawal transactions
Wagering amounts and win/loss records
Net Gaming Revenue (NGR) data
Win/loss statistics and patterns

Automatically Collected Information

Device Information: IP address, browser type, device identifiers
Usage Data: Pages visited, features used, time spent
Cookies and Tracking: Session cookies, preference cookies, analytics
Location Data: General location based on IP address

3. How We Use Your Information

Provide Core Services

Calculate and distribute cashback rewards
Track tier progression and unlock benefits
Process cryptocurrency withdrawals
Manage your account and preferences

Compliance and Security

Verify your identity and prevent fraud
Prevent fraud and money laundering
Comply with legal and regulatory requirements
Enforce our Terms of Service

Improve Our Service

Analyze usage patterns and preferences
Develop new features and products
Provide customer support
Send service-related communications

Marketing (With Your Consent)

Send promotional offers and updates
Notify about new casino partnerships
Notify about leaderboard competitions

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

Partner Casinos

We share only necessary information to track your gaming activity
Verify your gaming activity for cashback calculation
Limited to: Username, wallet address, transaction data

Service Providers

Payment processors for withdrawals
KYC verification services
Cloud hosting and infrastructure
Analytics and monitoring services

Legal Requirements

We may disclose information if required by law or if we believe such action is necessary to:

Respond to law enforcement requests
Comply with court orders or legal processes
Protect our rights, property, or safety
Prevent fraud or abuse

5. Data Security

We implement comprehensive security measures to protect your information:

🔐 Technical Safeguards

• 256-bit SSL encryption
• Encrypted data storage
• Multi-factor authentication
• Regular security audits

🛡️ Operational Security

• Limited employee access
• Security training programs
• Incident response procedures
• Regular data backups

⛓️ Blockchain Security

• Smart contract audits
• Non-custodial wallet support
• Transparent blockchain transactions
• On-chain transaction verification

6. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations:

📁 Account Data: Duration of account relationship
💰 Transaction Records: 7 years (legal requirement)
🆔 KYC Documents: 5 years after account closure

🎮 Gaming Activity: 3 years
💬 Communications: 2 years

7. Your Rights and Choices

Access and Control

You have the right to:

Access your personal information
Correct inaccurate information
Download your data
Delete your account
Opt out of marketing communications

🇪🇺 EU Residents (GDPR)

• Right to rectification
• Right to restrict processing
• Right to object
• Right to lodge complaints

🇺🇸 California Residents (CCPA)

• Right to know
• Right to delete
• Right to opt-out of sale
• Right to non-discrimination

To Exercise Your Rights

📧 Email: privacy@cryptocashback.com
⏱️ Response within 30 days

8. Cookies and Tracking Technologies

🍪 Essential Cookies

• Session management
• User authentication
• Security and fraud prevention
• Performance optimization

📊 Analytics Cookies

• Google Analytics
• Usage pattern analysis
• Error tracking
• Feature adoption metrics

⚙️ Preference Cookies

• Language preferences
• Display settings
• Tier and progress display
• Notification preferences

You can control cookies through your browser settings.

9. Third-Party Services

🎰 Casino Partners

Each casino has its own privacy policy. Please review their policies before playing.

💳 Payment Services

• USDC/cryptocurrency networks
• KYC verification services
• app.pages.privacy.blockchain_analytics

📈 Analytics

• Google Analytics
• Error tracking
• Performance monitoring

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure adequate protection through:

Standard contractual clauses
Privacy Shield frameworks
Adequate security measures

11. Children's Privacy

🔞

Our services are not intended for users under 18. We do not knowingly collect information from minors.

12. Changes to This Policy

We may update this policy periodically. We will notify you of significant changes through:

📧 Email notification

🌐 Website notice

📱 In-app notification

13. Contact Information

For privacy inquiries, data requests, or concerns about this policy:

Visit Help Center

Our support team is available 24/7 to assist with:

• Privacy and data protection inquiries
• Data access and deletion requests
• Cookie preferences and consent
• GDPR/CCPA compliance matters

14. Dispute Resolution

Privacy-related disputes will be resolved through:

Good faith negotiations
Mediation
Binding arbitration

15. Additional Provisions

🤖 Automated Decision Making

We use automated systems for:

Calculate and distribute cashback rewards
Determine cashback tiers
Detect fraudulent activity

You can request human review of automated decisions.

🚨 Data Breach Notification

In the event of a data breach, we will notify you within 72 hours and provide:

Nature of the breach
Data potentially affected
Steps taken to mitigate
Recommended actions for users

⚖️ Legal Basis for Processing

📝 Contract: To perform our services
⚖️ Legal Obligation: Compliance requirements

🛡️ Legitimate Interest: Fraud prevention, security
✅ Consent: Marketing communications

Acknowledgment

By using our services, you acknowledge that you have read and understood this Privacy Policy.

This policy is effective as of the date listed above and supersedes all previous versions.