π Help Center
Find answers to your questions and get support when you need it
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Getting Started
Start Earning Today
Learn how to set up your account and start earning crypto cashback
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Cashback & Rewards
Tiers & Daily Payments
Understand how our cashback system works and maximize your earnings
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Account & Security
Your Safety First
Keep your account secure with KYC verification and best practices
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Partner Casinos
Unlock & Earn
Discover our verified casino partners and start earning immediately
Frequently Asked Questions
To start earning crypto cashback, simply sign up for an account, complete your profile setup, and begin playing at any of our verified partner casinos. Your cashback will be calculated automatically based on your tier level and playing activity.
Our tier system has 6 levels: Bronze, Silver, Gold, Platinum, Diamond, and VIP. Your tier is determined by your total XP earned through casino play and platform activities. Higher tiers unlock better cashback rates, exclusive bonuses, and priority support.
Cashback payments are processed daily at midnight UTC for the previous day's activity. Payments are sent directly to your registered crypto wallet address. You must complete KYC verification before your first withdrawal.
We support Bitcoin (BTC), Ethereum (ETH), Tether (USDT), USD Coin (USDC), and Litecoin (LTC). You can set your preferred payment currency in your wallet settings at any time.
KYC verification is required before your first withdrawal or when your cumulative withdrawals exceed $1,000. This helps us maintain platform security and comply with regulatory requirements.
Our referral program allows you to earn 10% of your referred friends' cashback for life. Simply share your unique referral link, and when someone signs up and starts playing, you'll automatically receive referral commissions.
If you encounter any technical issues, please contact our 24/7 support team through the help center or send us a message. We typically respond within 2-4 hours and will work quickly to resolve any problems.
Our platform is completely free to use! There are no registration fees, monthly subscriptions, or hidden charges. We earn revenue through partnerships with casinos, which allows us to provide our cashback service to you at no cost.
You can increase your tier level by earning XP through various activities: playing at partner casinos, completing daily challenges, maintaining login streaks, referring friends, and participating in special promotions. Higher activity levels result in faster tier progression.
If a casino partner becomes temporarily or permanently unavailable, we will notify all affected users immediately. Any pending cashback from that partner will still be processed and paid out according to our standard schedule.
Yes, you can update your crypto wallet address anytime in your account settings under the "Crypto Wallets" section. For security reasons, you may need to re-verify your identity when changing wallet addresses, especially for large transaction amounts.